- Privacy Notice
- Nature of conferment of users’ personal information
- Processing of users’ personal information
- Information acquired while web browsing and in the company outlet
- Category of data subject to processing
- Purposes of processing users’ information
- Communication and dissemination of personal information
- Protection of children’s privacy
- Storage of and accessibility to personal information
- Security and confidentiality of information
- User’s rights
- Links, advertisers, sponsors and advertising
- Data controller
- Updates on the current privacy notice
- Date of update of privacy notice
This Privacy Notice describes how the Latteria Sociale Cooperativa San Pier Damiani collects and gathers the personal information of users that interact with the site www.sanpierdamiani.com, www.sanpierdamiani.com www.sanpierdamiani.com, through looking at the content of its pages, sending specific requests for information, registration as clients or potential clients for the purpose of purchasing products through the online shop. Wherever applicable it also explains the processing methods of the information provided by the user or collected during the visits and the purchases made in the outlet managed by Latteria Sociale Cooperativa San Pier Damiani. This notice is supplementary to any other information received in other such circumstances. The notice is given under the terms of Article 13 of Regulation EU 2016/679 (GDPR - General Data Protection Regulation) and Italian law on the subject of protection of personal information. The notice is also inspired by Directive 2002/58/CE, as updated by 2009/136/CE, on the subject of Cookies as well as what is set out in by the measure of the Authority on the protection of personal information regarding Cookies. he notice is made only for the site www.sanpierdamiani.com and not for other external websites that the user might visit through links on the site’s pages.
By browsing and visiting www.sanpierdamiani.com, using its services or interacting with Latteria Sociale Cooperativa San Pier Damiani, its company outlet, the user confirms that they have read and understood this Privacy Notice and accept that Latteria Sociale Cooperativa San Pier Damiani collects, uses, stores, transmits and disseminates personal information through www.sanpierdamiani.com, the company outlet in compliance with this Privacy Notice. Except in the case they have have already registered or contacted with Latteria Sociale Cooperativa San Pier Damiani, the Latteria may ask the user to provide their consent (for example by ticking a box), where they consider it necessary to protect their rights or where prescribed by the existing laws. If they do not accept the conditions of this Privacy Notice, the user should please not visit www.sanpierdamiani.com, not create an account and otherwise not use www.sanpierdamiani.com or send personal information to it, or not give consent when that option is offered under the terms of the laws in force.
Access to certain sections of www.sanpierdamiani.com and/or possible requests for information or services from users of www.sanpierdamiani.com and the outlet could be subject to inserting personal information. In this Privacy Notice, the term “Personal Information” is used in reference to any information that enables Latteria Sociale Cooperativa San Pier Damiani to identify the user (or a third party who the user supplies the information to), directly or indirectly, including any information connected to the purchase of goods or services, or that the user chooses to communicate to Latteria Sociale Cooperativa San Pier Damiani or share with it, or third parties, during the use of web sites or at its sales point. The processing of personal information will take place in compliance with the General Data Protection Regulation (EU) 2016/679 and, where applicable, to the legislation in the country where the information is collected. Latteria Sociale Cooperativa San Pier Damiani reserves the right to further process the information, where it is set out by the law or in the context of proceedings or inquiries of a criminal or other type.
Latteria Sociale Cooperativa San Pier Damiani collects personal information from the user only where they voluntarily provide information, for example: - making an order on www.sanpierdamiani.com or by email; - opening an account or modifying it; - creating a shopping basket; - booking a tour or requesting information about products or services from Latteria Sociale Cooperativa San Pier Damiani; - searching on www.sanpierdamiani.com; - signing up to newsletters via email and updates on the latest products and services, events and promotions; or asking to receive confirmation of an order, a delivery or other notifications; - conversing informally during tours to the company outlet of Latteria Sociale Cooperativa San Pier Damiani, interacting with it or purchasing products. If the user provides Latteria Sociale Cooperativa San Pier Damiani with personal information of third parties (for example, family members, other clients or potential clients) they should accept that these third parties have been informed and have authorised the use of their information as described in this Privacy Notice.
Apart from the personal information directly conferred by the users (such as name, family name; postal address, email address, password, age, date of birth, gender, image, profession, marital status, etc.) while connected to www.sanpierdamiani.com, the IT systems and software procedures set up for the running of www.sanpierdamiani.com automatically and indirectly acquire certain personal information whose transmission is implicit in the use of Internet communication protocols (e.g. IP addresses or domain names of the computers used by users who connect to the site, the URI - Uniform Resource Identifier - addresses of the requested resources, time of the request, method used to make the request to the server, size of the file obtained in response, code number of the state of the response made by the server - successful, error, etc. - and other parameters relating to the operating system and the user’s IT environment). This personal information is processed only for the purpose of carrying out anonymous statistical surveys on the use of the site and to check its correct running. The personal information could be used for establishing responsibility in case of hypothetical IT damage to www.sanpierdamiani.com. Latteria Sociale Cooperativa San Pier Damiani may also collect: a. information on payment, such as payment methods (credit or debit card), if it is the case, and passport number, where requested for tax reasons or in relation to the anti-money laundering legislation; b. information relating to the sale, such as dates, products or services supplied, place of purchase, product codes, amount, sales total, VAT registration number, complaints, returns, reimbursements or other information relating to the sale that the laws in force allow to be collected; c. habits and profiles, such as information regarding purchases (historical purchases, the location the purchase was made, type, quantity and price of the products purchased), information on activities and initiatives relating to the management of relationships with customers (date and categories of the actions carried out or to be carried out and their results), purchasing habits and preferences (shopping basket, preferred categories of products, notes on purchasing habits or special needs of the user, other information that the laws in force allow to be collected. Please consult the Cookies Notice to learn how the cookies’ settings can be managed and to get detailed information about the cookies that are used and the reasons they are used.
According to the specific circumstances in which the interaction between the user and Latteria Sociale Cooperativa San Pier Damiani has taken place, the personal information could be used for the following purposes (as in Article 6 of EU Regulation 2016/679): a) for the fulfilment of obligations set out by laws, regulations or Community legislation as well as measures decreed by supervisory and control authorities and bodies, including the fulfilment of obligations of identification, registration and preservation of information as well as obligations of reporting set out in the anti-money laundering legislation; b) for purposes of advertising, marketing, direct sales, or commercial communication by letter, telephone calls, automised communication systems, email, SMS and similar; c) Social Networks: offering advertising and involving the user in the social networks of Latteria Sociale Cooperativa San Pier Damiani (for example Facebook, Twitter, Instagram, etc.) through the use of personal information deriving from the user’s interaction with the functions of third parties’ social networks (such as, for example, the “Like” button); d) for online sales and in the outlet: the personal information provided by the user or collected at the time of purchase, carried out or not as a registered user, meaning basic personal information, contact details, data regarding purchases, tax information, payment details, information about sales and any other information strictly necessary for the delivery of the products, will be used for 1. managing, administering and processing the purchases of products, the sales and post-sales services, for example administrative work, accounting, returns, guarantees, tax-exempt returns where applicable, prevention of fraud, and communication with the user - also by email - for any issue relating to the handling of the order and to subsequent requests relating to it; 2. complying with obligations imposed by EU laws, rules or legislation (including the anti-money laundering regulations) and putting forward a judicial claim or defending itself from it. The personal information for the above purposes must be provided and refusal would make completion of the purchase impossible. Except where otherwise required in order to comply with local regulations in place, the processing of information for these purposes, in as much as necessary for the fulfilment of contractual and legal obligations, may be carried out without requesting the user’s consent. e) For the specific purposes for which the information has been voluntarily provided: the personal information provided by the user or collected when they request a specific service (for example, registering their account on the web site, managing claims or requesting information), meaning personal information, contact details and information strictly necessary for following up the request, will be used to: 1. provide the requested services (for example, carrying out the account registration processes, managing authentication on www.sanpierdamiani.com and the user’s account, giving the user assistance and managing any claims and answering a question or contact request forwarded by the user, also through customer service); 2. manage signing up to the newsletter when the user is not registered. Providing the personal information is necessary for the above purposes and refusal would make completion of the request impossible. Except where otherwise required in order to comply with local regulations in place, the processing of information for these purposes may be carried out without requesting the user’s consent since it is necessary for following up the request. f) the personal information provided by the user filling out the forms of Latteria Sociale Cooperativa San Pier Damiani either collected during visits to the sales points or on the web site or the interaction with Latteria Sociale Cooperativa San Pier Damiani, meaning personal information and contact details and data regarding the user’s habits and profile and details about their family, will be inserted on the central database in order to offer promotions, discounts and other personalised services and to send newsletters, other marketing and commercial communications about products and services. Latteria Sociale Cooperativa San Pier Damiani may use traditional contact methods (regular post and telephone) and/or digital and automised (email, SMS, MMS and other digital channels, for example social media). Latteria Sociale Cooperativa San Pier Damiani may also use personal information to create groups and conduct statistical and market analyses aimed at identifying products and/or services of interest to the brands’ customers and to improve the services. The information collected on the web sites will be joined with any information obtained by Latteria Sociale Cooperativa San Pier Damiani through interactions with the sales staff of the outlet. The processing of personal information for profiling is carried out respecting the guarantees and parameters established by the existing law. The insertion of the information in the database is optional and free of charge (being based on the consent that the user may choose to grant) and may take place only where the personal information has been provided both the purposes of marketing and profiling. The user may cancel their subscription or withdraw their consent at any moment. In any case, the refusal to provide personal information for one or both of these purposes does not hinder the user from using the services of Latteria Sociale Cooperativa San Pier Damiani or from making purchases but Latteria Sociale Cooperativa San Pier Damiani may not inform them of marketing initiatives and events as described above and may not take into account their interests and offer them a customised purchasing experience.
Latteria Sociale Cooperativa San Pier Damiani does not share, sell, transfer or otherwise disseminate the user’s personal information to third parties, except as provided by the law under the terms of Article 6 (1) (c) of the GDPR, unless required by the purposes of the contract under the terms of Article 6 (1) (b) or unless the user has expressly given consent under the terms of Article 6 (1) (a). When the user purchases the products in the outlet or uses the online sales services of Latteria Sociale Cooperativa San Pier Damiani, their personal information could be shared by the e-commerce provider of this site www.sanpierdamiani.com with selected third parties that provide services to the supplier, including those who execute the orders, send the products, process credit or debit card payments and carry out anti-fraud checks. The user’s personal information may e shared with third parties in order to monitor and analyse activity on www.sanpierdamiani.com, to host content on www.sanpierdamiani.com, to provide technical, organisational and functional services for the above purposes, to maintain the customer databases, to provide marketing support and to mange emails, market analyses, polls, contests, prize draws or promotions. These third parties may have access to the user’s personal information, or rather memorise it or carry out its processing for the purpose of providing these services on behalf of Latteria Sociale Cooperativa San Pier Damiani. The providers of services for Latteria Sociale Cooperativa San Pier Damiani are not authorised to use the personal information for purposes other than carrying out the contracted services. In case of asset or company operations (for example, mergers or acquisitions, company restructurings or liquidations), the clients’ information will probably be that of sold assets and may be shared with the legal successors, to the extent allowed by the law on the basis of the legitimate interest of Latteria Sociale Cooperativa San Pier Damiani. The personal information will remain subject to the pre-existing privacy notice, unless the user should decide otherwise. Latteria Sociale Cooperativa San Pier Damiani may furthermore disseminate the user’s personal information where it is set out by a EU or member state regulation; in case of legal proceedings; in answer to a request from the security forces that has a legitimate base; to protect the rights, privacy, safety or the properties of Latteria Sociale Cooperativa San Pier Damiani or the public. In addition, to the extent granted by the law, Latteria Sociale Cooperativa San Pier Damiani may communicate the personal information to third parties in case of legal complaints relating to the use of www.sanpierdamiani.com when it is considered necessary in order to investigate, prevent or adopt measures regarding illegal activities, suspected fraud or in the case that Latteria Sociale Cooperativa San Pier Damiani, at its complete discretion, considers that the use of the site by the user is incompatible with the conditions of www.sanpierdamiani.com itself.
www.sanpierdamiani.com is intended for a general public although its services are aimed at people at least 18 years of age. Latteria Sociale Cooperativa San Pier Damiani does not request, collect, use or deliberately disseminate personal information provided by people under the age of 18 online or at its company outlet. If Latteria Sociale Cooperativa San Pier Damiani comes to know of having personally collected a child’s information, it deletes the information.
The processing of the collected personal information via www.sanpierdamiani.com takes place mainly using electronic methods or based on te web, including web analysis services hosted on servers of providers selected by Latteria Sociale Cooperativa San Pier Damiani operating both inside the European Union (for the sales transactions managed directly online by Latteria Sociale Cooperativa San Pier Damiani) and outside of it (for example, for the services of signing up to the Latteria Sociale Cooperativa San Pier Damiani newsletter). In the company outlet the processing of personal information can also be carried out on paper. In both cases the personal information is inserted in the centralised database and made safe by Latteria Sociale Cooperativa San Pier Damiani in Italy and managed by its directors. Access to the personal information will only be allowed to authorised staff of Latteria Sociale Cooperativa San Pier Damiani or to its provider of e-commerce services (for example, the staff in digital marketing and IT, in retail sales, in administration and in security) on the basis of a real need to know this information and using access control tools on several levels. This staff is committed to respecting the confidentiality obligations and has been expressly made responsible for the processing, as is set out in the existing law. In particular, where the user has give their consent to the processing of their personal information, the relative information can be read, modified and updated by the Latteria Sociale Cooperativa San Pier Damiani staff and/or local e-commerce providers (especially the staff in marketing and sales). The staff have received specific training and are subject to respect the confidentiality obligations. Latteria Sociale Cooperativa San Pier Damiani may make use of the staff to collect, use and disseminate information according to its instructions. The personal information will be held for the length of the commercial relationship and for all the time necessary to carry out the purposes described in this Privacy Notice (for example, when the user subscribes to a newsletter, for the length of that subscription, or when a user has an account, until it is closed). After this period the user’s personal information will be stored only to fulfil the legal and regulatory obligations (for example for 10 years in the case of accounting purposes, for the length of the obligation of mandatory preservation, in the case of tax purposes, etc.), or in other words to allow Latteria Sociale Cooperativa San Pier Damiani to hold on to proof of its own rights and obligations. The user’s personal information will be stored until the account is closed or until the withdrawal of consent for their processing for these purposes. The personal information relating to purchase information for which the processing is carried out for profiling and marketing purposes will be stored for a limited period, in line with the term permitted by the existing law, and, at that term’s expiry, it will be deleted or made permanently anonymous.
Latteria Sociale Cooperativa San Pier Damiani has put into effect appropriate measures intended to protect the user’s personal information from accidental loss and from unauthorised access, use, modification and dissemination. When the user completes the order, it is transferred for payment by credit card onto the NEXI – Credit Agricole gateway, which uses SSL (Secure Socket Layer) technology, a codification tool that guarantees security during the transmission of information on the Internet. Credit card information is not stored in the management of www.sanpierdamiani.com. Latteria Sociale Cooperativa San Pier Damiani will not be in any way responsible for its dissemination due to errors, omissions or unauthorised actions by third parties during or after transmission to itself.
The party concerned has the right to obtain confirmation of the existence or otherwise of personal information that concerns them, even if they are not yet registered, its communication in an intelligible way and to access their content. 1. The party concerned has the right to obtain indication of: · the origin of the personal information; · the purposes and methods of its processing; · the logic applied in case of processing carried out with the aid of electronic instruments; · the identifying details of the data owner, the managers and the designated representative in Italy, where envisaged; · the parties or categories of parties to which the personal information can be communicated or which can learn about them as designated representative in Italy or as managers or as employees. 2. The party concerned has the right to obtain: · the update, the correction or, when it is relevant, the completion of the personal information; · the deletion, transformation into anonymous form or blocking of the personal information processed in violation of the law, including that whose storage is not necessary for the purposes the personal information was collected or subsequently processed; · the certification that the operations in the previous points have been made known, also regarding their content, to this people who the personal information has been communicated or disseminated to, except where its compliance turns out to be impossible or leads to a use of means manifestly disproportionate to the protected right. 3. The party concerned has the right to oppose completely or partially: · for legitimate reasons the processing of personal information which concern them, even though relevant to the purpose of the collection; · the processing of personal information that concern them for the purposes of sending publicity or direct sales material or for carrying out market research or commercial communication. 4. The concerned party, where applicable, has further rights (right of correction, right to be forgotten, right to limitation of processing, right to portability of personal information, right to opposition), as well as the right of complaint to the Privacy Authority.
www.sanpierdamiani.com may contain links to various web sites of third parties. Where the user chooses to provide their personal information on these linked sites, this information will be subject to the privacy notice and the security policy of those linked web sites. Since Latteria Sociale Cooperativa San Pier Damiani is not responsible for the information sent or collected, used, disseminated or subjected in other ways to processing by third party web sites, the user must make themselves aware of this other information on privacy.
The data controller is Latteria Sociale Cooperativa San Pier Damiani, legally headquartered at Strada Gazzano 35/A, 43122 San Prospero (Parma – Italia). The legal representative may be contacted at: email: firstname.lastname@example.org Tel. + 39 0521 645181 Fax + 39 0521 645181. Latteria Sociale Cooperativa San Pier Damiani is data controller (as defined in Reg. (EU) 2016/679) of information collected at its company outlet and/or its web sites in Italy or abroad.
Latteria Sociale Cooperativa San Pier Damiani, at its discretion, reserves the right to change, modify, add to or eliminate parts of the current privacy notice at any moment, publishing the revised version on this page of www.sanpierdamiani.com and changing the date in “date of update of privacy notice” indicated below.